Focused Practice Areas

Four practices,
one accountable team.

Use GreenPath when the work crosses systems. ServiceNow, Salesforce, AI-enabled apps, custom software, data migrations, security, and monitoring can move under one accountable delivery team.

01 — Enterprise Platforms

The platforms that run the business, run well.

Stabilize and extend the ServiceNow and Salesforce environments that run service, sales, and operations — implementation, modernization, and ongoing platform health.

SN · 01
ServiceNow Implementation
Greenfield builds and rescues — built for instance health and maintainability, not the demo.
SN · 02
ServiceNow ITSM & ITOM
Service desk, change, problem, discovery, service mapping, and event management that reduce noise instead of adding it.
SN · 03
Workflow Automation
Catalog rebuilds, approval flows, and cross-platform automation that remove manual handoffs.
SN · 04
Platform Health & Optimization
Instance health checks, upgrade readiness, and performance tuning that keep the platform fast and supportable.
SF · 01
Salesforce Consulting
Implementation and cleanup — from greenfield orgs to complex Lightning migrations.
SF · 02
Sales & Service Cloud
Pipeline, forecasting, case routing, and knowledge built around your actual revenue and service motion.
SF · 03
CRM Reporting & Automation
Routing rules, automation, and the reports leadership actually uses.
SF · 04
Data Migration & Integration
Clean moves between orgs and platforms, with integrations that survive the next upgrade.
02 — AI & Agent Infrastructure

Governed AI, not science projects.

Design agentic AI and application workflows that connect approved data, tools, and enterprise controls — with governance and human oversight built in from the start.

Practice

Agentic AI Solutions

Agent workflows designed around real business processes, connected to the systems where work actually happens.

  • AI integrated applications
  • Workflow orchestration
  • Knowledge retrieval
  • Human-in-the-loop controls
Practice

MCP Gateway Solutions

Safe, brokered agent access to approved tools and data — no raw tokens handed to every workflow.

  • Secure tool access
  • Curated tool catalogs with RBAC
  • Policy-as-code controls
  • Tamper-evident audit
Practice

Agent Governance

The controls that make AI adoption survivable: approvals, observability, and clear ownership.

  • Approval & escalation workflows
  • Agent activity observability
  • Data-boundary enforcement
  • Rollout & adoption planning
03 — Software & Integrations

Software that removes handoffs.

Build internal apps, APIs, dashboards, and workflow extensions that remove manual handoffs — and the consulting to know which ones are worth building.

01
Custom Software
Secure web applications and internal tools, built to be operated — not just launched.
02
API Integrations
Supportable connections between the systems that currently talk through spreadsheets and email.
03
Internal Portals
Self-service front doors for employees and customers that deflect tickets and shorten queues.
04
Analytics & Reporting
Executive dashboards and operational reporting with KPI design that survives contact with reality.
05
Business Consulting
Process mapping, technology roadmaps, and change enablement ahead of the build.
06
Modernization Roadmaps
Sequenced plans for retiring legacy systems without betting the quarter on a big bang.
04 — Data & Operations

Move the data. Keep the proof.

Migrate NAS data, harden operations, and surface the signals leaders need before issues spread.

Data

NAS Data Migrations

Large file-estate moves planned for fidelity, with evidence that nothing changed in transit.

  • Permission preservation
  • Cutover planning
  • Hash-verified transfers
  • Audit evidence & reporting
Security

Security & Managed IT

Cybersecurity and managed operations staffed by engineers, focused on keeping you out of incidents.

  • IT security services
  • Threat monitoring
  • Managed IT services
  • Backup & recovery
Visibility

Enterprise Intelligence & Monitoring

Monitoring that connects symptoms to causes and business impact — signal, not noise.

  • Observability & alerting design
  • Executive intelligence dashboards
  • Incident correlation
  • Risk monitoring
Need Multiple Workstreams?

One plan. One team. One handoff.

When a project spans platforms, AI, software, data, security, and operations, GreenPath can own the plan, execution, and handoff as one coordinated program.

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